FARMACIA LLORENTE. BILBAO

Farmacia Llorente, located in the heart of Bilbao, has been a trusted name in the pharmaceutical industry for many years. Established in 2007, the pharmacy became part of the Pharmathia Group of Pharmacies, a collaboration that includes seven pharmacists who joined forces to create a network capable of competing in the marketplace with both internal and external advantages. Over the years, the group has grown to encompass 55 pharmacies, with each year bringing new services and innovations that improve patient care and business efficiency.

As part of its commitment to supporting pharmacies in delivering top-notch service, Farmacia Llorente benefits from a wide range of marketing initiatives and business support provided by Pharmathia. The pharmacy participates in monthly campaigns that are focused on enhancing patient care and pharmacy performance. These initiatives include promotional materials, team training, and incentive programs, all designed to help pharmacies improve their category management and increase customer satisfaction. Additionally, a loyalty card program offers customers the chance to enjoy promotions and discounts, further enhancing their shopping experience.

To ensure pharmacies stay ahead in a competitive market, Pharmathia offers expert consulting services. Regular visits from professional consultants help pharmacies manage their marketing campaigns and optimise their operations, including stock management, social media presence, and team motivation. These consultants play a key role in helping pharmacies adapt to changing market trends and provide better services to their patients.

Farmacia Llorente is also able to take advantage of a robust shopping platform that gives access to over 5,000 products from leading pharmaceutical laboratories across Spain. The pharmacy receives maximum discounts from the first unit, which ensures that they can offer competitive prices to their customers. Exclusive packs and offers are also available, which are not found in distribution warehouses, further enhancing the value of shopping at the pharmacy.

In addition to pharmaceutical products, Farmacia Llorente provides a range of professional services aimed at promoting overall health and well-being. One of the key services offered is nutritional counselling, where trained nutritionists provide personalised advice to patients on healthy eating habits. This service is focused on long-term health improvements rather than quick-fix solutions or miracle products. The pharmacy also offers training for pharmacy owners and staff, ensuring that they are equipped with the knowledge and skills needed to deliver excellent pharmaceutical care.

With the support of Pharmathia’s digital tools, such as an intranet for easy access to campaign materials, training documents, and agreements, Farmacia Llorente is able to streamline its operations and focus on delivering high-quality care to its patients. As part of a wider network of pharmacies, it continues to evolve and expand its services, aiming to provide the best possible health solutions for the people of Bilbao.