Farmacia Ruiz Sarasola

Located in the heart of the Santutxu neighbourhood in Bilbao, this pharmacy has been a pillar of the community since 1976, when it was first established by Pilar Ruiz Garmendia. Built on values of close personal attention, trust, and a deep commitment to patient care, it has grown alongside the neighbourhood for nearly five decades. In 2019, the next generation, Ana and Juan Ruiz Sarasola, took over the reins, continuing the family legacy while modernising the space and services to meet the evolving needs of today’s customers. With that transformation, the pharmacy took on its new name and embraced a more contemporary identity without losing the personal touch that has always defined it.

Today, the pharmacy combines tradition and innovation, providing a wide range of health services alongside the warm, reliable customer service for which it has always been known. It is particularly focused on preventative care and early detection, offering services such as glucose and glycated haemoglobin testing, cholesterol and lipid profile analysis, and regular blood pressure checks. These are designed to help customers keep a close watch on key health indicators and manage chronic conditions more effectively.

For those in need of ongoing medication support, a personalised dosage system is available, helping patients take the correct medicines at the right times, thereby improving adherence and health outcomes. The pharmacy also provides tailored pharmaceutical advice, supporting customers with professional guidance on prescriptions, treatments, and overall wellbeing.

The focus on health extends to more specific areas such as hair care and skin health, with dedicated dermo-advice services available for those seeking personalised skincare routines or solutions to common dermatological concerns. Customers can also take advantage of stress and vascular health analysis, which supports the monitoring of cardiovascular risk and general physical condition through body composition evaluations.

In keeping with its family-friendly ethos, the pharmacy offers hypoallergenic earrings and customised baby baskets, making it a thoughtful destination for gifts and essentials for new parents. This personalised approach reinforces its role as a trusted, community-centred space where each individual is welcomed and supported.

With the recent move into the digital space, the pharmacy is now extending its reach beyond Santutxu, making its services and expertise accessible to a wider audience. Whether in person or online, the focus remains firmly on attentive care, medical guidance, and a deep-rooted connection to the community it serves.