Situated in the Basurtu-Zorrotza area of Bilbao, this pharmacy has earned a strong reputation for delivering high-quality, personalised healthcare services. With years of professional experience behind it, the establishment has become a point of reference for the local community, offering both expert pharmaceutical guidance and a comprehensive range of health-related products. Under the leadership of Susana Urriticoechea Maticorena, the pharmacy combines friendly, efficient service with a deep commitment to individual well-being.

The approach taken is centred around trust and professionalism. Customers are not treated as mere transactions but as individuals with unique health needs. This emphasis on close, one-to-one interaction has fostered a loyal customer base, who continue to return not only for the reliable advice but also for the careful attention to detail that defines each consultation.

Among the pharmacy’s standout services is the preparation of magistral formulas. These tailor-made medications are created in-house for patients with specific requirements, offering therapeutic solutions in cases where standard treatments are unavailable or ineffective. This service highlights a commitment to personalised therapeutics, particularly valuable for rare conditions or unique treatment scenarios that require the precision and adaptability only a skilled pharmacist can provide.

The pharmacy also excels in dermopharmacy and dermocosmetics, providing expert advice on skincare routines and offering a broad selection of quality products for various skin types and conditions. These recommendations are supported by knowledge of product composition and dermatological needs, ensuring customers receive the most effective solutions.

Phytotherapy and homeopathic products are available for those seeking natural alternatives or complementary treatments. These are supported with informed guidance to ensure safe and appropriate use. Similarly, nutricosmetics and dietary advice contribute to a holistic view of health, aiming to improve both internal well-being and outward appearance.

For families, the pharmacy offers everything needed for infant nutrition and childcare, alongside personalised advice to help new parents make informed decisions about their baby’s health and comfort. The inclusion of services such as blood pressure monitoring and weight control reflects a broader focus on preventive care and ongoing health management.

The wide variety of services, coupled with affordable pricing and a warm, respectful atmosphere, make this pharmacy a trusted and essential healthcare partner for many in the Zorroza area. It continues to stand out not only for what it provides, but for the way it cares—through attentiveness, expertise, and a genuine commitment to the people it serves.